To contact us
The information we collect
When you visit our website
You are free to explore the website without providing any information about yourself. When you visit the website, we ask you to provide personal information and we collect data about the pages you visit.
Personal information relates to all the information that you provide voluntarily and that personally identifies you, including your contact details, such as your name, email address, company name, postal address, phone number as well as any other information about you or your company. Personal Information may also include information about free and paid transactions that you make on the website, and information about you that is available on the internet including sites such as Facebook, LinkedIn, Twitter and Google or information available to the general public that we acquire from service providers.
Information about navigation
Navigation information refers to information about your computer and your visits to this website, including your IP address, geographic location, browser type, reference sources, the pages viewed and the length of time of your visit.
We never sell personal information
We are committed to never selling your personal information to third parties.
Use of personal information
In addition, we may share your data with our trusted partners to enable them to contact you when you ask to receive information and to help us to carry out statistical analysis or offer technical assistance. These third parties are not authorized to use your personal information other than for these purposes and they are required to maintain confidentiality. If you do not want us to share your personal information with these companies, please contact us at the following address: email@example.com
Using navigation information
We use navigation information to ensure the website functionality and to improve services. We may also use the navigation information alone or in conjunction with personal information to provide you with personalized information about BotaniBrands.
Customer reviews and testimonials
We publish customer reviews and testimonials on our website that may contain personal information. We obtain consent from each customer by e-mail before publishing their name and testimonial.
We employ other companies and individuals to provide certain services to visitors to our website and to our customers and we may share your personal data with them to provide you with information, products or services.
In particular we use your details to delete duplicates in prospect lists, analyze data, provide marketing support, compliment the information you provide us with to offer you better services and guaranteed customer service. Whenever we share your information, we explicitly require these representatives to acknowledge our customer privacy and data processing policies and observe their rules.
Security of your personal information
We use a variety of security technologies and procedures to protect your personal information against unauthorized access, use or disclosure. We store personal information that you provide on computer servers in a controlled, secure environment that is protected from unauthorized access, use, or disclosure.
When sensitive personal information (such as a credit card number and / or location data) is collected on our Website and/or transmitted to other websites, it is protected with a encryption system, such as SSL (Secure Socket Layer). All of these measures are designed to minimize the risks of unauthorized access and/or disclosure and/or fraudulent access. However, please keep in mind that risk can never be excluded.
If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org
Personal information relating to recruitment
Your personal information will be kept for the period of time required to process your application and within the legal limits of 24 months.
Within the same limits, your data may be stored to allow us to contact you and offer you other positions that may interest you.
Social network features
Our web site includes social networking features, such as the Like button from Facebook, and some widgets, such as the Share button, or mini-programmess that run on our website.
These features may collect your IP address, identify the website page you visit and set a cookie to enable it to run properly. Widgets and social networking features are hosted by a third party or directly on our website.
Our website contains links to other websites. We do not control the content or practices of these other websites, and cannot be held responsible. The inclusion of these links does not imply that we endorse these other websites, their content, their owners or their practices.
We have a blog open to the public. Be sure to keep in mind that if you disclose information directly through our blog, this information may be collected and used by third parties.
We will correct and delete any information you have posted on the website upon your request, as described in the “Exclusion and Unsubscribe” section below.
Personal information retention
We retain personal information you provide as we deem it may be useful to contact you about our services, or as required by our legal obligations, or to resolve a dispute and enforce our agreements. We then delete it securely.
Upon your request, we will delete such information from the servers in advance, in accordance with the terms of the “Exclusion and Unsubscribe” section below.
International transfer of information
Information about navigation
We use “cookies” to help to personalize your online experience. A cookie is a text file that is placed on your hard drive by a web server. Cookies are not used to run programmes or install viruses on your computer. They are personally assigned to you and can only be read by a web server located in the domain issuing the cookie.
Cookies are used mainly to save you time. The function of a cookie is to inform the web server that you have returned to consult a specific page. When you revisit a website, the information you previously provided is retrieved so that you can more easily use custom features.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to opt out if you prefer. If you choose to decline cookies, the interactive features of the website you are viewing may be affected. BotaniBrands keeps a list of the pages you visit, to determine which section of the website is the most popular or the most used.
This data is used to offer promotions and personalized content to customers whose behaviour indicates that they are interested in a specific area. Your browsing data (cookies) on our website will be kept for 13 months, in accordance with regulations.
We may collect socio-demographic information such as your postal code, age, gender, preferences, interests and favourites, using log files not associated with your name or other personal information.
We also automatically collect certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, Internet Service Provider (ISP), files viewed on our website (eg HTML pages, images, etc.), operating system, browsing data, access times and original websites addresses.
This information is used by BotaniBrands to maintain the quality of its services and to obtain general statistics on the use of the BotaniBrands website. For these purposes, we combine this automatically collected data with personal information such as name, email address and phone number.
Invisible Gifs (web beacons/internet tags)
We use software technology called web beacons (also known as web bugs), which help us to better manage the website by telling us which content is most effective.
Web beacons are very small images provided with a unique ID, performing a similar function to cookies, and used to track the online movements of Web users. Unlike cookies, which are stored on the hard disk of the user’s computer, web beacons are seamlessly embedded on web pages or e-mails, and are no bigger than the dot at the end of this sentence.
We use web beacons in our HTML emails to identify emails that have been opened by recipients. This allows us to measure the effectiveness of certain messaging and, more generally, for our marketing campaigns. We combine the information collected by web beacons in emails with our customers’ personal data.
If you do not wish to receive these emails, see the “Exclusion and unsubscribe” section.
Flash cookies and other third-party tracing technologies
Adobe Flash Player (and similar applications) uses this technology to retain a user’s settings, preferences and habits in the same way as cookies, but this information is managed through a different interface than that provided by your web browser. This technology creates locally stored objects that are often called “Flash cookies”.
BotaniBrands does not use Flash cookies. You can access your Flash management tools on the Adobe website from here directly.
Third-party tracing technologies
Exclusion et unsubscribe
Consulting, correcting and deleting your personal information
Upon your request, BotaniBrands will tell you if any of your personal information is in its possession. When you provide us with personal information, you are entitled to:
- review the user information you provided;
- request that we correct any errors, obsolete information or omissions in the user information that you provided;
- request that your information is not used to contact you directly
- request that your user information be removed from any contact list we use;
- request that your user information be removed from our records;
- request to no longer be contacted by BotaniBrands or third parties.
You can also request a copy of all the personal information we hold about you. To exercise any of these rights, please contact us at email@example.com or write to BotaniBrands- 565 allée de Cassagne – 84130 Le Pontet – France.
We will respond to your request for a copy, modification, correction or deletion of data as quickly as we can and will inform you of the steps taken
Unsubscribing from our communications
You can unsubscribe from our marketing communications by sending us your request by e-mail to firstname.lastname@example.org or write to us as BotaniBrands- 565 allée de Cassagne – 84130 Le Pontet – France.
Customers will continue to receive transaction emails relating to requested services.
Questions and complaints
You can also write to us at BotaniBrands- 565 allée de Cassagne – 84130 Le Pontet – France.
If you feel that we have not provided you with a prompt or satisfactory response to your question or complaint, please contact the appropriate independent body below:
(Federal Data Protection and Transparency Officer (FDPIC) for Switzerland)